Choice Home Warranty, is a prominent service provider in the home warranty industry. Their goal is to help homeowners manage the unpredictable costs of repairing or replacing major home systems and appliances. Many people prefer their services because of their affordable plans and reliable service, making them a great option.
Over the years, CHW has earned several awards. These choice home warranty awards has helped them built a strong reputation in the home warranty industry, and has also gained notable recognition for its commitment to priority customer satisfaction.
These CHW awards are what sets them apart from their competitors, showing their excellence in customer service, claims processing, and their overall service quality.
In this post, we are going to take a closer look at the choice home warranty awards, what they stand for, and why they matter. The goal of this post is to help you determine whether the CHW is the right choice for your home protection plan.
About Choice Home Warranty
The Choice Home Warranty (CHW) is the leading provider of the home warranty service contracts across the United States. They have been acknowledged for their dedication towards customer satisfaction and excellent performance.
The company offers a wide range of plans that are designed to protect homeowners from the high repair costs. These protection plans cover the repair and replacement of housing system and appliance breakdowns.
This way homeowners don’t have to carry the financial burden of these unexpected failures, making the homeownership more easier and affordable.
Their mission and goal is quite clear, to provide homeowners with a peace of mind by delivering quality protection services. It’s like they offer an affordable way to manage the high costs and minimize the stress that comes with these unexpected house repairs.
They make the repair and replace process much easier through their network of trusted service professionals, becoming a safeguard for household budgets.
And all of this was achieved with years of hardwork and dedication, making CHW one of the most recognized names in the home warranty industry.
Many customers have praised it for its 24/7 claims service and commitment to customer satisfaction, making them an excellent choice to create your own home protection plan.
These awards and their loyal customer base shows the trust and reliability their customers have in their services, which is quite important for potential customers to understand how trustable a company is.
Choice home warranty awards and recognition
Choice Home Warranty has gained many prestigious awards that show their commitment to customer satisfaction and provide excellent service. These awards are a reliable indicator for those homeowners who are seeking a peace of mind, want to save money, and make homeownership more convenient.
And remember, by choosing an award winning provider, customers can make informed decisions, knowing that the company has a proven record of great customer service.
In this section, we are going to go over the list of choice home warranty awards. With these honors, customers can understand what’s so special about CHW and why it stands out in the competitive home warranty industry.
People’s Choice Award
In 2020, Choice Home Warranty was awarded with People’s Choice Award, presented by HomeWarrantyReviews.com, which is a respected platform that evaluates home warranty services based on the customer feedback and how satisfactory their service is.
CHW was honored with this award for their excellent customer service, claims processing, overall offering an outstanding experience to their customers.
This award showcases Choice Home Warranty’s commitment to enhancing the homeowner experience and their dedication to always provide excellent performance.
Top-Rated Company Award
In 2022, 2023, and 2024, Choice Home Warranty was honored with the Top-Rated Company Award for three consecutive years, which was also presented by HomeWarrantyReviews.com.
This award highlights the company’s consistent performance to maintain high customer satisfaction ratings across various evaluation criteria, and this includes services like claims processing and customer’s digital experience.
This award shows the company’s dedication and commitment towards excellent customer service in the home warranty industry.
Best Home Warranty Companies(U.S News and World Report 360 Reviews)
Choice Home Warranty was named one of the Best Home Warranty Companies in 2022 by the U.S News and World Report 360 Reviews team.
This was based on their amazing service where they offered a detailed evaluation of factors such as cost, coverage options, and unique warranty features, that add value to homeowners.
With this recognition, the customers will be able to find more reliable and trustworthy home protection services with confidence.
Inc. 5000 Honoree
Choice Home Warranty earned a prestigious spot on the Inc. 5000 Honoree Roll, which is an exclusive recognition for companies that have appeared on the Inc. 5000 list for five consecutive years.
Making it one of America’s fastest growing private companies with an impressive 433% growth rate over three years.
This achievement says a lot about the company’s growth and their commitment towards offering excellent services in the home warranty industry. This company also secured the 12 spot among insurance companies and landed at 22 spot among top businesses in New Jersey.
After earning a spot in the Inc. 5000 Honor, Choice Home Warranty’s reputation becomes a more reliable and trustworthy option in the warranty industry.
Best Company Ranking
In 2025, The Old House ranked Choice Home Warranty as the second best home warranty provider, where they also mentioned the budget friendly and mid range coverage options provided by the company.
It was consistently ranked among the top five warranty providers, based on customer’s feedback, affordability of their services, and value driven plans.
This makes the company an attractive option for homeowners who are looking for home protection services but don’t want to shake their budget but also want a reliable service for their home’s protection.
Why do choice home warranty awards matter?
These awards are given to indicate a company’s reputation, commitment to providing quality services, and how they prioritize customer’s satisfaction. These awards help homeowners in identifying the most reliable and trustworthy providers in this home warranty industry.
Also, when a company gets recognition from respected sources and reputable industry platforms like HomeWarrantyReviews.com and U.S News & World Report, it tells homeowners that the company is not just well known or popular, it’s backed by personal experiences of people who have used their services.
They make sure the potential customers know everything about the provider when they are choosing one.
All these awards show that Choice Home Warranty is focused on providing top quality services and make sure that homeownership becomes easier by providing fair pricing in home protection plans.
Benefits of Choice Home Warranty
Let’s talk about the benefits of Choice Home Warranty and what they offer to the homeowners. So, this company basically offers different types of home warranty plans that are perfect for every homeowner, whether they are first time buying a home or selling it. Their plans are really affordable, each plan can cost you somewhere around $60 per month, which is quite reasonable.
In this section, we are going to discuss the benefits of Choice Home Warranty and how they can help homeowners achieve that piece of mind:
Financial Protection
We all know how unexpected home repairs can shake up your whole budget and always happen at the worst possible time. And in such cases, having a home warranty is the best thing you have for your home. CHW with its affordable plans help homeowners by covering the cost of repairing or replacing the appliances and other major systems in your home.
This financial protection makes dealing with such a situation easier, so the next time your HVAC system breaks down or stops functioning, you can just make a claim and have it repaired by Choice Home Warranty’s service.
Customizable Coverage
Whether it’s your HVAC system or your kitchen stove, old or new home, regardless of how the condition of your home is, Choice Home Warranty has it all covered with their affordable plans.
Even though the plans offered by CHW are limited, they have custom plan options where homeowners can use add ons, to only pay for specific things that they actually want to keep safe. These add ons in the plan ensure the unique needs of homeowners are met.
This comprehensive coverage for different types of systems and appliances, lets homeowners to just relax and enjoy their time, knowing most of the common problems are covered by the warranty.
Offers Peace of Mind
Knowing their most important items are covered in the warranty, homeowners can rest easy instead of worrying about breakdowns or malfunctioning. Since CHW covers the cost of repairing or replacing these items, you don’t have to go through the hassle of dealing with hiring a professional and paying those huge amounts to get the stuff fixed.
Convenience
The best part about signing up with Choice Home Warranty is that you would never have to go and look for the right repairing services or hire a professional whenever your appliances or system faces a breakdown or malfunction.
That’s because CHW has access to a wide range of professionals that are licensed and have great expertise in their profession. Just call their 24/7 customer service and they will assist you with a professional to help with the problem. This saves you from the hassle of looking for the right person to get the job done.
First Year Promotional Discount
Choice Home Warranty also provides various discounts and amazing offers to their customers. At the time of sign up, customers are offered a full month of free service, also $50 off on any plan. There are some customers who have mentioned receiving $50 to $100 off on their first year of signing up with Choice Home Warranty.
They are occasionally doing these discounts and promotions, it’s best to check their official website or ask them more about any ongoing discounts or promotions before you purchase a plan.
Increases Home Value
A home warranty can make any house become more appealing, in case you decide to sell your home. Having CHW’s warranty tells potential buyers that you are serious about protecting and maintaining your property, this in turn, increases its market value.
The process of transferring the plan is quite easy too as Choice Home Warranty easily transfers them to the new owner. We can say that CHW is quite cost effective yet reliable when it comes to those unexpected repairs, whether you are the buyer or seller of the house.
What Does Choice Home Warranty Cover?
Choice Home Warranty offers two types, one is Basic Plan and other is Total Plan, and both of them cost under $60 per month.
These plans are designed to cover essential items and appliances of homes that have chances of breaking down or get normally wear and tear.
It’s a great way to provide homeowners a peace of mind against the unexpected costly repairs.
Let’s discuss both of these plans have to offer and what they cover:
Basic Plan
Choice Home Warranty’s Basic plan covers all the basic and most commonly used systems in their homes. It will cost you $47 per month and $500 to $600 every year. But this pricing can vary depending on the discount or promotional offer the company provides you at the time of sign up. The service fee is $85 per claim but it can also vary depending on your contractor.
Let’s see what their Basic Plan includes coverage for:
- HVAC System
- Heating System
- Ductwork
- Plumbing System
- Common Kitchen Appliances (except Refrigerator)
- Water Heater
- Ceiling and Exhaust Fans
- Garage Door Opener
- Garbage disposal
- Whirlpool Bathtub
It’s a perfect plan for those homeowners who wish to get basic security for those appliances and items that are mostly used in their homes and have more chances of breaking down.
Total Plan
Choice Home Warranty’s Total Plan is perfect for those homeowners who want added protection. This plan has all the coverage that is provided in the Basic plan but with additional appliances and items.
The total plan will cost you $55 per month and $660 to $780 per year, and their service fee is $85 per claim. But these prices can vary depending on the contractor and discounts going on.
Since it already covers everything that basic plan covers, let’s see what additional coverage is provided in this plan:
- Dishwasher
- Washer
- Dryer
- Built in Microwave
- Refrigerator
- Air Conditioning System
This plan covers almost all essential appliances and systems that were not covered in the Basic plan, making it a better choice if you are looking for more coverage.
Add-Ons (but with extra cost)
Now if homeowners are looking for protection for specific items then they can go for add ons. Choice Home Warranty allows homeowners to customize their plan according to their needs which is really great and provides them with flexibility in their plan.
Let’s see the list of Add ons offered by Choice Home Warranty:
- Pool and Spa
- Septic System
- Septic Tank Pumping
- Well Pump
- Guest Unit Coverage
- Limited Roof Leak
- Sump Pump
- Stand Alone Freezer
- Second Refrigerator
- Central Vacuum
To know about the plans, how they work in detail, and what the exclusions are, it’s best to visit their official website here or contact their customer care. They will be able to assist you depending on what your needs are and what plan is best suited for you.
What is not covered by Choice Home Warranty?
Just like any other home warranty company, Choice Home Warranty comes with its own limitations which is important for every homeowner to know before they decide to choose a plan and sign the contract.
Let’s give you a brief idea on what Choice Home Warranty doesn’t really cover in their plans. When going through their contract, you will find a section of Exclusions where they have mentioned what is not covered by their company. Those exclusions are:
- Pre-existing conditions before the contract was signed will not be counted and covered by the company.
- Lack of maintenance or failure from neglect will lead to claim denial.
- Cosmetic or non mechanical components like knobs, trim, paint, that don’t affect the functionality of the item are excluded.
- Structure components like doors, windows, walls, etc are not covered as they are considered the part of the home’s structure
- Any outdoor equipment like sprinkler, exterior plumbing system, or any other outdoor used stuff will not be covered
- Costs related to code violation or permit during the replacement or repair of appliances will not be covered.
- The disposal of old appliances or systems are not included in any plan.
- Any kind of expenses related to upgrading systems to meet building codes are excluded
Commercial appliances or systems are not covered by CHW’s plans.
Choice Home Warranty Plans And Pricing
| Feature | Basic Plan | Total Plan |
| Monthly Cost | $47 (varies with discounts) | $55 (varies with discounts) |
| Annual Cost | $500 – $600 | $660 – $780 |
| Service Fee per Claim | $85 (may vary by contractor) | $85 (may vary by contractor) |
| Included Coverage | – HVAC System- Heating System- Ductwork- Plumbing System- Water Heater- Common Kitchen Appliances (excluding Refrigerator) | Everything in Basic Plan, PLUS:– Dishwasher- Washer & Dryer- Built-in Microwave- Refrigerator- Air Conditioning System |
| Best For | Homeowners seeking essential protection for commonly used systems and appliances | Homeowners looking for comprehensive protection with broader appliance and system coverage |
There are also Add-ons options which are optional but great for those homeowners who want only necessary protection over specific items. This allows flexibility for homeowners to customize their plans according to their unique needs.
Choice home warranty awards Vs customer feedback
Just like product reviews, when it comes to home services, you have to check both the positive and negative sides before making a final decision. Many people chose Choice Home Warranty services and, with their affordable plans, quality service, and claims processing, their experience was quite great.
But still, there were some reviews where people were not satisfied with the CHW’s home protection services, they mentioned facing issues like claims denials or delay in services.
So, it’s best to consider both the industry awards and customer feedback, to get a better understanding of the services.
There’s no doubt that these awards showcase the reliability and performance of these companies but the reviews directly from the customers give more insight into their real world experiences.
Is the Choice Home Warranty good?
There’s no doubt that Choice Home Warranty offers really great and affordable plans for your home protection that covers all the essential items, making it the perfect option for those who are constrained by budget but want a piece of mind to keep their stuff safe.
Both Basic and Total plan offer great coverage, there are still few limitations to it. Like, in the contract you will find Exclusions sections (that’s another thing that you will have to look really hard to find) but be sure to check it so you know what you are getting.
So, is the Choice Home Warranty good, well that depends from customer to customer. Some customers have great experience with their warranty while others don’t. On official review websites like BBB, there were concerns raised about claim denials and service delays, which made lots of people second guess choosing Choice Home Warranty.
In short, we can say that the experience can vary for every individual, just make sure to get a clear idea about how their plan works, look for any loopholes, and be sure to ask if they can make changes according to your needs. If the plan aligns with all your requirements and needs then you can go for it. Remember to read reviews and feedback to get much better idea.
Conclusion
Choice Home Warranty has built a quite strong reputation in the home warranty industry, and with its amazing list of Choice home warranty awards like People’s Choice Award, Top Rated Company, and being able to hold a spot in Inc 5000 Honor, gives people more confidence in choosing their service.
This company prioritizes customer satisfaction, affordable pricing, and reliable service, which is what makes most homeowners choose their service.
But still, it’s best to consider the customer feedback to get a better understanding of how they work. And just like CHW, they have got some strong points and some areas where they need improvement, but you can find real value in what they offer.
FAQs On Choice Home Warranty Awards
A clear red flag on a home warranty company is their unclear and vague answers. You need to check the contract carefully to understand whether the plans cover exactly what they say or something else. Other red flags are like when they push you to sign the contract fast, hidden fees that were not discussed earlier, and when they cause difficulty in cancelling the contract. So be active and look out for such red flags to keep yourself and your home safe from such companies.
The maximum payout for Choice Home Warranty is $3,000 per month but if you have add ons then their maximum payout will be somewhere between $250 to $500. To better understand the coverage of your plan, it’s best to contact the Choice Home Warranty directly.
Yes, most home warranty covers a toilet in their plumbing system coverage plans. In this, you will get warranty for leaks, clogs, broken parts replacement, and other mechanical failures. But it doesn’t really cover the cosmetic repair of the toilet.
According to Choice Home Warranty, they respond to claims and start working on it within 4 hours. But it’s important to consider that the time can vary depending on lots of factors like how big the issue is, if there’s technical availability, if it’s peak season, the location, etc, can cause the timeline to shift.
